The Trust Center

We take trust seriously.

Admin By Request provides cybersecurity solutions for enterprises of all sizes on every continent. This is how we make sure we’re providing reliable, secure, and compliant software for our customers at all times.

Compliance Regulations & Standards

Third-Party Testing & Reviews

Secure Software Development

Comprehensive Business Continuity

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Compliance Pack

We’ve made it easy to get your hands on all the necessary documentation needed for compliance checks at your organization. Our Compliance Pack contains all the docs that you’ve got access to on this page – download it below.

Because you're not logged in, you'll only get the Public documents when you download the Compliance Pack. Log in to access all compliance documentation.

Note you're only getting Public documents in this Compliance Pack download. To access Protected documents as well, send us a request.

Public Documents

Anyone can get access to these docs. Click each one to download the individual PDF, or download all using the button.
How We Handle Your Data (SLA)
This document explains data flows and how we handle and protect your data.
Data Privacy Settings
The options for and consequences of disabling Personably Identifiable Information (PII) collection.
Terms & Conditions
The licensing agreement (SaaS contract) between your organization and ours.
SecurityScorecard Vulnerability Scan
Documentation of our perfect 100% score obtained from the industry standard securityscorecard.com.
Data Processing Agreement (DPA)
The General Data Protection Regulation compliance agreement - see how it protects you.
ISO 27001
Our certification in the International Organization for Standardization 27001, ISMS.
Cyber Essentials Certification
Certificate of Assurance of the UK Government National Cyber Crime Security Centre program.
Support SLA
Our goals in relation to providing support to customers regarding problems with Admin By Request software.
CMMC Engagement
Letter of Engagement by Sentinel Blue attesting ongoing CMMC 2.0 examination.
FedRAMP Statement
This document is a statement of our FedRAMP position.

Protected Documents

These documents are restricted. Get in touch with us at the link below to gain access.
You have access to protected documents. Click each one to download the individual PDF, or download all using the button.
Architectural Overview
This document provides a detailed overview of the architectural design of our software and systems.
Customer Contingency Plan
An extensive action plan which explains what you can do to as a customer in the case of outages.
Certificate of Insurance
Documentation outlining the insurance coverage for FastTrack Software/Admin By Request.
Independent Endpoint Penetration Test
Penetration test of the endpoint software conducted by independent security company.
Independent Azure Review
A review of the Admin By Request service Azure setup by independent Microsoft Gold Partner.
Independent Portal Penetration Test
Portal penetration test executed by an independent security
company.
SOC 2
Our Type II report demonstrating completion of the System and Organization Controls (SOC 2) framework.
CAIQ 4.0 Questionnaire
Cloud Security Alliance - Consensus Assessment Initiative Questionnaire (CAIQ).
Financial Health Rating
An independent rating indicating the financial health of the company.
Architectural Overview
This document provides a detailed overview of the architectural design of our software and systems.
Customer Contingency Plan
An extensive action plan which explains what you can do to as a customer in the case of outages.
Certificate of Insurance
Documentation outlining the insurance coverage for FastTrack Software/Admin By Request.
Independent Endpoint Penetration Test
Penetration test of the endpoint software conducted by independent security company.
Independent Azure Review
A review of the Admin By Request service Azure setup by independent Microsoft Gold Partner.
Independent Portal Penetration Test
Portal penetration test executed by an independent security
company.
SOC 2
Our Type II report demonstrating completion of the System and Organization Controls (SOC 2) framework.
CAIQ 4.0 Questionnaire
Cloud Security Alliance - Consensus Assessment Initiative Questionnaire (CAIQ).
Financial Health Rating
An independent rating indicating the financial health of the company.

Public Documents

Anyone can get access to these docs. Hit the button on each one you want to download, or get all available documents by downloading our Compliance Pack above.

Protected Documents

These documents are restricted. Get in touch with us at the link below to gain access.
How We Handle Your Data (SLA)

This doc explains data flows and how we take care of
your data.

Data Privacy Settings

The options for and consequences of disabling Personably Identifiable
Information (PII) collection.

Terms & Conditions

The licensing agreement (SaaS contract) between your
organization and ours.

SecurityScorecard Vulnerability Scan

Documentation of our perfect 100% score obtained from
the industry-standard securityscorecard.com.

Data Processing Agreement (DPA)

The General Data Protection Regulation compliance
agreement - see how it protects you.

ISO 27001

Our certification in the International Organization
for Standardization 27001, ISMS.

Cyber Essentials Certification

Certificate of Assurance of the UK Government National
Cyber Crime Security Centre program.

Support SLA

Our goals in relation to providing support to customers regarding
problems with Admin By Request software.

SOC 2

Letter of Engagement by A-LIGN attesting
ongoing SOC 2 Type 2 examination.

CMMC

Letter of Engagement by Sentinel Blue attesting
ongoing CMMC 2.0 examination.

FedRAMP

FedRAMP Position Statement


Protected Documents

These documents are restricted. Get in touch with us at the link below to gain access.
Architectural Overview

Illustrates the architectural design of our software and systems.

Customer Contingency Plan

Explains what you can do to as customer in case of outages.

Certificate of Insurance

Documentation of proper insurance coverage for FastTrack Software.

Independent Endpoint Penetration Test

Penetration test of the endpoint software by independent security company.

Independent Azure Review

Review of Azure setup by independent Microsoft Gold Partner.

Independent Portal Penetration Test

Portal penetration test executed by independent security company.

CAIQ 4.0 Questionnaire

Cloud Security Alliance - Consensus Assessment Initiative Questionnaire (CAIQ).

Financial Health Rating

Independent rating of financial health.

Public Documents

How We Handle Your Data (SLA)
This doc explains data flows and how
we take care of your data.
Data Privacy Settings
The options for and consequences of disabling Personably Identifiable
Information (PII) collection.
Terms & Conditions
The licensing agreement (SaaS contract)
between your organization and ours.
SecurityScorecard Vulnerability Scan
Documentation of our perfect 100% score obtained from the industry-standard
securityscorecard.com.
Data Processing Agreement (DPA)
The General Data Protection Regulation compliance
agreement - see how it protects you.
ISO 27001
Our certification in the International Organization
for Standardization 27001, ISMS.
Cyber Essentials Certification
Certificate of Assurance of the UK Government National Cyber Crime Security Centre program.
Support SLA
Our goals in relation to providing support to customers regarding problems with Admin By Request software.
SOC 2
Letter of Engagement by A-LIGN attesting
ongoing SOC 2 Type 2 examination.
CMMC
Letter of Engagement by Sentinel Blue attesting
ongoing CMMC 2.0 examination
FedRAMP
FedRAMP Position Statement

Protected Documents

Architectural Overview
Illustrates the architectural design
of our software and systems.
Independent Endpoint Penetration Test
Penetration test of the endpoint software executed by
independent security company.
Independent Portal Penetration Test
Portal penetration test executed by
independent security company.
Customer Contingency Plan
Explains what you can do to as customer
in case of service outages.
Certificate of Insurance
Documentation of proper insurance
coverage for FastTrack Software.
Independent Azure Review
Review of Azure setup by independent
Microsoft Gold Partner.
CAIQ 4.0 Questionnaire
Cloud Security Alliance - Consensus Assessment
Initiative Questionnaire (CAIQ).
Financial Health Rating
Independent rating of financial health.

We tick the compliance boxes so that your organization can too.